Legal notice
Hokkaido Luxury Trip
Notice Based on the Act on Specified Commercial Transactions
This notice is provided under Article 11 of Japan's Act on Specified Commercial Transactions.／Last updated: 19 July 2026
| Legal entity | Takahashi Real Estate Management Co., Ltd. (service brand: Hokkaido Luxury Trip) |
|---|---|
| Representative | Shoichi Takahashi |
| Address | Minami 13-jo Nishi 18-chome 3-12, Chuo-ku, Sapporo, Hokkaido, Japan |
| Telephone | +81 70-9032-7759 Please note that we are often unable to answer the phone while operating tours. For enquiries, please use the chat on our website or email. If you request contact by telephone, we will respond without delay. |
| contact@hokkaidoluxurytrip.com | |
| Travel agency registration | Hokkaido Governor Registered Travel Agency No. 3-931 |
| Website | hokkaidoluxurytrip.com |
| Price | As shown on each product page (inclusive of Japanese consumption tax). |
| Additional costs | Payment processing fees are borne by us. Travel to the meeting point, any items listed as "not included" on the product page, and optional extras are payable by the guest. Where additional costs may arise, they are stated on the product page. |
| Payment methods | Credit card (Visa, Mastercard, American Express, JCB and others) and the other online payment methods shown on the payment screen at the time of booking. |
| Payment timing | Payment is completed at the time your booking is confirmed. |
| When services are provided | On the date and at the start time selected at the time of booking. The meeting point and meeting time are stated on the product page and on your voucher. |
| Validity of applications | Bookings are accepted on a first-come, first-served basis and close once capacity is reached. Your booking is confirmed when payment is completed. |
| Cancellation and refunds | Cancellation conditions differ from product to product. The conditions shown on each product page and on the booking screen apply — please check them before booking. As these are contracts for the provision of services, the cooling-off right does not apply. For details, please see our Booking Terms & Conditions and Cancellation & Refund Policy. |
| If we cancel | Where we decide to cancel — for example because we determine that safety cannot be assured — you may choose either to reschedule or to receive a full refund. Please note that our tours operate as a rule in rain and snow. |
| Participation requirements | Some products have age limits, health requirements or a minimum number of participants. Any such conditions are stated on the product page. |